Last updated: April 14, 2026

Returns

You have 14 days from the date of delivery to request a return.

To start a return, please contact us at:
contact@auraskinradiance.com

Return Conditions

To be eligible for a return:

• The item must be unused, unworn, and in original condition

• The item must be in its original packaging

• Proof of purchase (order number) is required

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return, including:

• Worn or used shapewear

• Items returned without original packaging

Return Process

1. Email us at contact@auraskinradiance.com

2. Include:

   • Your order number

   • The reason for return

Our team will provide return instructions.

Do not send items back without contacting us first.

Refunds

Once your return is received and inspected:

• You will be notified of approval or rejection

• If approved, your refund will be processed within 5–10 business days

• Refunds are issued to your original payment method

Return Shipping Costs

• Return shipping costs are the responsibility of the customer

• Original shipping fees are non-refundable

Damaged, Defective, or Wrong Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery

• Include clear photos of the issue

We will offer:

• A replacement OR

• A full refund

Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account

• Contact your payment provider (e.g. Stripe or PayPal)

If the issue persists, contact us at:
contact@auraskinradiance.com

Important Notes

• Products may be shipped from international suppliers

• Return addresses may differ from the original shipping address

• We will always provide the correct return instructions

Contact

For any questions regarding returns or refunds:
contact@auraskinradiance.com