Company Information

Brand: AURA
Email: contact@auraskinradiance.com
Location: Saint-Genis-Laval, France

Products

AURA sells shaping garments and related products.

Products are described as accurately as possible. However, slight differences (colors, fit) may occur.

Pricing

Prices are displayed in euros (€), all taxes included (TTC).

AURA reserves the right to modify prices at any time.

Orders

Any order placed on the website constitutes acceptance of these Terms.

You will receive a confirmation email after your purchase.

Payment

Payments are secured via:

• Stripe
• PayPal

We do not store your payment information.

Shipping

Orders are processed within 1–3 business days.

Delivery times:

• Europe: 5–10 business days
• International: 7–15 business days

Products may be shipped directly from our suppliers.

Tracking information will be provided.

Right of Withdrawal (EU Customers)

In accordance with EU law, you have 14 days from receipt to request a return.

Conditions:

• Product must be unused
• In original packaging

Return shipping costs are the responsibility of the customer.

Refund Policy

Refunds are issued after inspection of returned items.

Processing time: 5–10 business days

Refunds are made to the original payment method.

Defective or Damaged Products

If your product is defective or damaged:

Contact: contact@auraskinradiance.com within 48h with photos.

We will offer:

• Replacement OR
• Refund

Liability

AURA cannot be held responsible for:

• Delays caused by carriers
• Misuse of products

Governing Law

These Terms are governed by French law.