Last updated: April 14, 2026

Shipping Areas

We currently ship to:

• European Union (EU countries)

• United Kingdom (UK)

• Switzerland

• International destinations (USA and others)

Processing Time

All orders are processed within 1–3 business days.

Once shipped, you will receive a tracking number via email.

Delivery Times

European Union

Delivery time: 5–10 business days

United Kingdom

Delivery time: 5–10 business days

⚠️ Orders shipped to the UK may be subject to import regulations following Brexit.

Switzerland

Delivery time: 5–12 business days

⚠️ Switzerland is not part of the EU — customs duties and VAT may apply upon delivery.

International (Rest of World)

Delivery time: 7–15 business days

Delivery times may vary depending on destination.

Shipping Method

• Orders may be shipped directly from our international suppliers

• Items may arrive in separate packages if you order multiple products

Shipping Costs

• Shipping fees are calculated at checkout

• Free shipping may be offered during promotions

Customs, Duties & Taxes

For some countries (UK, Switzerland, international):

• Customs duties, import taxes, or VAT may apply

• These charges are the responsibility of the customer

• AURA has no control over these fees

Tracking Your Order

Once shipped, you will receive a tracking number.

Please allow 2–5 days for tracking updates to appear.

Delays

Delays may occur due to:

• Customs clearance

• High demand periods

• Carrier issues

AURA is not responsible for delays caused by third-party logistics.

Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for:

• Lost packages due to incorrect addresses

• Failed delivery attempts

Contact

For any shipping-related questions:
contact@auraskinradiance.com